FAQs

We are open and running 24/7, 365 days a year.

At this facility, reservations are mandatory along with a prepayment in full. All prepayments are 100% refundable.

For your convenience, please plan to arrive at the Renaissance Marriott at least 1 1/2 hours prior to a domestic flight and 2 hours prior to an international flight.

Shuttles run 24/7 every 15 minutes to and from the airport.

Our billing policies reflect our industry-standard 24-hour billing cycle. Your daily rate will be applied for every new 24-hour window that your stay overlaps.

For the efficiency of our staff, we ask that you process and reservations changes or cancellations at least 24 hours prior to you scheduled check-in. ALL prepaid amounts are 100% REFUNDABLE.

If your travel plans change for any reason, feel free to cancel or change your reservation online using your reservation confirmation number, or by submitting an inquiry to our info@pp2f.org email address. You also can call us @ 888-960-PARK (7275).

When you arrive at PP2F our outdoor signs will direct you where to stop your vehicle. Please stay in your vehicle and an attendant will come out to your car to assist you with checking in & will give you a claim check for your vehicle. You will then self park your own car while we load your luggage onto the shuttle.

We are available for you 7 days a week, 365 days a year. Daily hours of operation are from 5am to midnight.

To better serve our customers, we ask that you make your reservation online to guarantee our lowest pricing. However, we understand last-minute travel plans and are happy to accommodate your needs.

At your convenience, please plan to arrive at Purchase Park 2 Fly at least 90 minutes prior to your departure time.

Due to our immediate proximity to the airport (less than 5 miles), we are able to run our shuttles on an on-demand basis. When you arrive at PP2F, we will get you on your way to the airport once you and your vehicle have been checked-in (5-10 minutes).

Upon check-in prior to your departure, you will have been provided with a ticket number and our phone number. We ask that you call us for pick-up after claiming your luggage so that you are waiting a minimal amount of time. Once you have called for pick-up, a shuttle will pick you up at the location you were dropped off—across from the terminal entrance.

Yes. There is a computer and printer at our facility for guests to use to check flight information and to print boarding passes.

Our billing policies reflect our industry-standard 24-hour billing cycle. Your daily rate will be applied for every new 24-hour window that your stay overlaps. Example: CHECK-IN 1/1/13 8AM – CHECK-OUT 1/3/13 10AM will be billed as 3 days.